Dental Emergency

The goal of the regional CEDC is to provide care to those with dental emergencies. 

If you have a regular dentist: 

Contact your dentist first for advice regarding your dental concern. You dentist will give you advice regarding your dental concerns. They may manage your condition with antibiotics and pain medications over the phone. If they believe you have a true medical emergency, they may refer you to the CEDC for emergency treatment.

If you do not have a dentist:

The CEDC is here to provide consultations via tele-conference with volunteer dentists, and determine if you require emergency care.

During these times, the type of treatment that can be performed safely is limited, however, we as a dental community want to be there for you. 

The following constitute true dental emergencies:

  • Swelling that makes if difficult to breathe
  • Bleeding that will not stop
  • Trauma to the head or neck
  • Uncontrolled pain or an infection where pain medication and antibiotics have been ineffective

Other conditions that may require treatment include certain urgent dental conditions:

  • Localized swelling and pain which is severe
  • Significant trauma to teeth or surrounding bone
  • Dental treatment required prior to critical medical procedures

If you believe you have a dental emergency:

  • Call your general dentist. Your general dentist may also refer you directly to the CEDC should they feel intervention is necessary.
  • If you do not have a general dentist, call (778)-484-9522. One of the office administrators will gather your information and you will be scheduled to speak with one of our volunteer dentists via tele-conference.

Please keep in mind that at this time, the BEST intervention may be management with medications alone. There are very few circumstances that will result in actual dental treatment being performed during the COVID-19 pandemic.

If dental treatment is necessary:

  • If the general dentist determines that direct intervention is required, you will be scheduled for an appointment at the Kelowna CEDC.


Check Out These Resources


Common Dental Concerns

Managing Dental Problems At Home

Managing Dental Problems At Home


Managing Dental Problems At Home

Managing Dental Problems At Home

Managing Dental Problems At Home


Tooth Diagram

Use this diagram to help your dentist identify which tooth is causing problems. The left image is for primary (baby) teeth and the right image is for adult teeth